Check your system and browser are compatible with CustomerVue

This page is a collection of tools to allow you to check your system meets the requirements to use the CarVue system and test any areas to help you address any problems.

Item	Requirement	Tests and Notes
Internet connection	A link of at least 500 Mb/s (0.5 G)	Test your connection speed using Check internet connection speed
Screen size	At least 320 pixels wide	Check size of viewable area in my browser
Internet Browser	Microsoft EDGE Microsoft Internet Explorer V11 Chrome Firefox Safari	You can check which browser you are using with any of the following 3rd party websites. What Is My Browser What Browser
Javascript	Must be enabled in your browser	You can check javascript is enabled at this website Check Javascript enabled
Cookies	Must be enabled in your browser	You can check cookies are enabled at this website Test if cookies are enabled
Security	Web browser and operating system are kept up to date	You can check if your web browser is secure with any of these 3rd party websites: Qualys Web Browser Security Check In 2018 an encryption algorithm called TLS1.0 will be no longer used as it is considered weak, you can check your browser is ready for this with this 3rd party website: Qualys TLS Encryption Check
PDF Plugin	Need ability to view PDF documents on your PC using a PDF reader	Check if browser has a PDF plugin Check if PDF plugin supported If you need to download and install a PDF reader then a suitable one is: Get Adobe PDF Reader

Additional diagnostic information that may be helpful if you have to discuss this with the CarVue support team.

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